Safety & Reporting

How we keep HykeFresh safe

HykeFresh is an event listing platform used by communes, associations, universities, venues, and residents. We enforce strict policies so every listing remains lawful, inclusive, and respectful.

Age requirements

HykeFresh hosts event listings from public institutions and private organizers. To keep the marketplace compliant:

Event creators must be 20+ to publish on HykeFresh so they can be held legally responsible for their listings.
A HykeFresh account requires you to be 18 or older; a 16- or 17-year-old may attend a listed event only if an adult books for them and the organizer's age rules allow it.
Organizers must respect local laws covering alcohol service, adult content, photo consent, child protection, and other regulated topics.
Accounts that misrepresent age or violate these rules are removed immediately.

Role of the platform

HykeFresh publishes listings created by third parties. We are not the host of the events, in the same way as other event listing platforms:

Organizers are solely responsible for planning, staffing, insuring, and delivering their events safely.
HykeFresh does not host, supervise, or endorse specific events. We provide discovery tools and messaging infrastructure only.
Organizers must obtain every permit, license, and venue authorization required by their municipality or canton.
By listing an event, you agree to indemnify HykeFresh against claims arising from that event.

Child safety: zero tolerance for CSAE

HykeFresh prohibits child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), in every form. Accounts are for adults only, and we act on every credible report.

Any sexual content involving a minor — real, edited or AI-generated — is removed and reported to the authorities.
Grooming, sextortion and any attempt to use HykeFresh to reach a minor lead to an immediate, permanent ban.
Trafficking and the sexual exploitation of minors are reported to law enforcement, with the evidence preserved.

Our published Child Safety Standards set this out in full: what is prohibited, how we prevent and detect it, how to report it, and our child safety point of contact.

Read the HykeFresh Child Safety Standards

Detection tools

Every listing, update, and image is checked through moderation workflows, automated heuristics, and community reports.

We log actions, restrict offending accounts, and preserve evidence when authorities require it.

Reporting channels

Use in-app reporting or email safety@hykefresh.com with the event link, location, and the issue you observed. We acknowledge every report.

Life-threatening or criminal concerns are escalated to emergency services or relevant regulators.

When you spot a risk

Take these steps if you notice unsafe behaviour on HykeFresh or at a listed event:

Stop sharing the content and document what happened.
Notify the organizer and, if necessary, the venue owner or local authorities. Content involving a child can also be reported directly to the NCMEC CyberTipline.
If anyone is in immediate danger, call emergency services first.
Report the incident to HykeFresh via the app or via safety@hykefresh.com.

Community vigilance keeps everyone safe.

Questions or regulator requests

For compliance reviews, partnerships, or additional clarifications, contact safety@hykefresh.com. Our trust team will follow up quickly.