Delete Your Account
We're sorry to see you go. This page explains how to request deletion of your HykeFresh account and all associated data.
Important Notice
Account deletion is permanent and cannot be undone. All your data will be permanently deleted from our systems.
How to Delete Your Account
Fill Out the Form
Complete the deletion request form below with your account details.
Submit Your Request
Click submit to send your deletion request to our team.
Confirmation
We'll send you a confirmation email within 24 hours acknowledging your request.
Account Deletion
Your account and data will be deleted within 5 business days.
Account Deletion Request Form
What Data Will Be Deleted
When you delete your account, we will permanently delete:
- Your profile information (name, age, bio, photos)
- Your interests and preferences
- Your match history and conversations
- Your location data and check-in history
- Your topic broadcasts and activity
- Any uploaded photos or content
- Your purchase and credit history
Data Retention & Exceptions
Some data may be retained for legal or business purposes:
- Financial Records: Payment transactions retained for 7 years (tax/legal compliance)
- Safety Reports: Reports of harassment or violations retained for safety purposes
- Anonymized Analytics: Aggregated, non-identifiable usage statistics
- Backups: Data in backups may take up to 90 days to be fully purged
Deletion Timeline
Acknowledgment: Within 24 hours
Account Deactivation: Within 2 business days
Full Data Deletion: Within 5 business days
Backup Purge: Up to 90 days
Questions? Contact us at support@hykefresh.com